Frequent questions
Info on returns
Our 30 day return policy is a testament to our commitment to ensuring your complete satisfaction. For any additional information or assistance, our customer service team is ready to help you.
Can I still make an exchange?
If you receive an item different from the one ordered or the size is not the correct one, please contact our support team via the dedicated section.
Is making a return free?
Certain! At Benevierre we believe in your total satisfaction. We offer a free returns process to ensure you can return any item within 30 days of the purchase date at no additional cost.
Shipping Info
Free Shipping within 24-48h
In our commitment to offering a worry-free shopping experience, we guarantee fast and free shipping throughout Italy, with delivery within 24-48 hours of order processing.
Tracking
Once your order has been shipped, you will receive an email with the tracking code to follow every step of your purchase to your home. If you encounter any problems or have any questions, our operations team is available 24/7 to assist you. Your peace of mind is our priority.